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Privacy Policy



The Effective Date of this Privacy Policy is September 30, 2019.


This “Privacy Policy” explains how Med-X Inc. (“Med-X,” “us” or “we”) collects and protects your personal information.  We collect information from you when you interact with our website, medxinvestor.com (together with any affiliated websites or mobile services, the “Site”).  By using the Site, you consent to our collection and use of your information as explained in this Privacy Policy and agree to be bound by our Terms of Use.  Please note that if you choose to invest in Med-X’s offering as advertised on this Site, you will be required to agree to separate agreements as part of the investment process, including, but not limited to, new or additional privacy policies or terms of use. 




Med-X collects two types of information from you: a) non-personal information, and b) personally identifiable information. 


Non-Personal Information.  When anyone uses the Site, whether they join our mailing list, watch videos, click the ‘Invest Now’ button or just browse, we collect “Non-Personal Information,” including without limitation, website pages viewed, clickstream data, presentation and videos viewed, time spent using certain features, demographic data such as server locations, cookies existing on your computer, search criteria used and results, date, time, connections feed and other information that does not specifically identify you.  We collect this information using various technologies, including, but not limited to, cookies and server logs, and JavaScript (see below in Section 8 for more details). 


Personally Identifiable Information.  We also collect information from you when you subscribe or send us an email through the Site, which may enable us to identify you personally, with information such as your email address, name, phone number, state of residence, birthday, age, Social Security number, and/or tax identification number, investment amount, assets and income, information obtained from others, physical address such as home or business address, or internet protocol (“IP”) address, which may also be contained on server logs, or other information you provide to the Site, such as answers to questionnaires or surveys, or responses filled in on blank forms made available on the Site (“Personally Identifiable Information” and together with the Non-Personal Information, the “Data”).  We may also collect and store information, which could include Non-Personal Information or Personally Identifiable Information, locally on your computer or device using mechanisms such as browser web storage or application data caches.

We use analytics programs and service providers, such as Google Analytics, which can use first party cookies to report on your interactions with the Site.  Such firms collect information including, but not limited to, the time of each of your visits to the Site, whether you have visited the Site before, what website or advertisement referred you to the Site, and what pages you viewed on the Site. For more information about how data is collected and processed in connection with the Google Analytics service, visit: https://www.google.com/policies/privacy/partners/

This Privacy Policy does not cover the collection of information by cookies or any other methods by third parties, including our business partners.  We do not control how such third parties collect information about you.




We will use the information you provide consistent with this Privacy Policy.  Med-X will use the information you provide to us, including Non-Personal Information or Personally Identifiable Information, to better serve you and enhance your experience on our Site, among other things. As such, you consent to our use and disclosure of any information submitted to us via our Site, our contact form, or information collected when you access the Site in any manner, and you acknowledge that you have no expectation of privacy, confidentiality or privilege in such information, except where required by law (see section on EU Residents below).


Med-X will use Non-Personal Information and Personally Identifiable Information a) to market our products and services to you, b) to provide products and services requested by you, c) to enable our business partners to provide and assist us in the marketing, operation, troubleshooting and analysis of our Site and other services, d) to meet any regulatory requirements for the offer or sale of securities required by law, rules or regulations to our affiliates, e) to engage in any other lawful activities we believe are consistent with the foregoing, and f) to protect against legal liability. We may provide any of these services through third parties, which may necessitate sharing Non-Personal Information and Personally Identifiable Information with them.


If you provide Data for a certain reason, we may use the Data in connection with the reason for which it was provided. For instance, if you contact us by email or through our ‘Contact Us’ form on the Site, we will use the Data you provide to answer your question or resolve your problem. We may also use your Data and other Personally Non-Identifiable information collected through our Site to help us improve the content and functionality of our Site, to better understand our users and to improve our products and services.  We may use this information to communicate with you or to tell you about the products and services we believe will be of interest to you.  If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing list, please select ‘unsubscribe’ from an email mailing or contact us at info@medxinvestor.com.  Note however that if you invest in Med-X, we will send you administrative communications that are reasonably necessary, such as shareholder-related notifications, and you cannot opt out of these communications.


We have access to the Personally Identifiable Information you provide to our third-party service provider FundAmerica and its affiliated escrow company PrimeTrust.  We use this information to complete investor verifications, process your investment transaction and initiate/maintain our shareholder records.  We are legally required to obtain and in some cases maintain sensitive Personally Identifiable Information, which we securely store and strictly limit access (see Section 7).


Med-X employs or contracts with third parties, companies, or individuals to perform certain functions or services on its behalf.  Examples of these services from such third parties, companies, or individuals, may include ID verification, accreditation/financial/credit verification, electronic document signing, payment storing and processing, share management, sending postal mail and email, escrow services, disbursement of funds, analyzing data, providing marketing assistance, and providing customer service.  As such, these third parties, companies, or individuals may have access to your information, including Non-Personal Information or Personally Identifiable Information, as needed to perform their functions or services, and may not use it for other purposes.


We may also use and disclose Non-Personal Information and Personally Identifiable Information: to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our Site or network, the personal safety of our employees, agents, guests or customers; to protect and defend our rights or property or the rights or property of others; as required by courts or administrative agencies; and in connection with a financing, sale, merger, or reorganization of Med-X’s business or assets.  Any successor in interest to our business would acquire the information we maintain, including Personally Identifiable Information, and may alter the terms of this Privacy Policy.


In the event of a corporate sale, merger, reorganization, dissolution or similar event, Data may be part of the transferred assets and you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  We may share information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Med-X, Inc.. Our affiliates may use the Personal and Non- Personal Information we share in a manner consistent with this Privacy Policy.


We do not and will not sell any of your information, including Non-Personal Information or Personally Identifiable Information, to any third party for purposes of advertising, soliciting or telemarketing.




If any of your information has changed (name, address, telephone number, email address), please contact us at info@medxinvestor.com.  To protect your privacy, we will need to validate your identity before we update your information.




Med-X may at times send you email communications with marketing or promotional materials.  If you prefer not to receive such marketing or promotional emails from us, you may unsubscribe completely by clicking on the unsubscribe link in the email or emailing us at:  info@medxinvestor.com.  Please note that opt-out requests may take up to ten (10) business days to process.  Please also note that at times we may need to send you email communications that are transactional in nature such as shareholder notifications or payment confirmations, which are communications you will not be able to opt out of.


We are not responsible for removing your Personally Identifiable Information from the lists of any third party who has previously been provided with your information in accordance with this notice.


For EU Residents Only:  If you are a resident of the European Union and you would like to take advantage of any of your rights under the EU General Data Protection Regulation (GDPR), such as your Right to Erasure (aka Right to be Forgotten) please contact us at info@medxinvestor.com and we will be happy to assist you.  For additional information related to EU residents, please see the EU Residents section of this policy.




This Privacy Policy does not apply to any Data collected by Med-X other than Data collected through the Site.  This Privacy Policy shall not apply to any unsolicited information you provide to us through the Site or any other means.  This includes but is not limited to information posted to any public areas of the website, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”).  All Unsolicited Information shall be deemed to be non-confidential and Med-X shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.




In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

The Site contains links to other websites and services not maintained by Med-X.  In addition, other websites and services may also reference or link to the Site. We encourage you to be aware when you enter or leave our website, or surf the Internet, and to read the privacy statements of each website and service that you visit.  We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of other websites or services.


Once you click on the ‘Invest Now’ button to make an investment in Med-X, you will be sent to FundAmerica’s secure platform to complete the transaction, which by law requires you to provide sensitive Personally Identifiable Information.  FundAmerica and its affiliated escrow company, PrimeTrust, have their own privacy policy and terms of use, which can be accessed on their site.  We recommend that you review their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.




To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed, such as restricting access and data encryption.  ACH, check and wire payments are processed through our third-party provider, FundAmerica and its affiliated company PrimeTrust (see above in Section 5) and credit card payments through third-party provider. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security.


It is important for you to protect against unauthorized access to your password and to your computer.  Be sure to log off when finished using a shared computer.




Cookies. “Cookies” are small bits of electronic information that a website sends to your browser and are stored on your hard drive.  Like many websites, we employ Cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient.  A user may configure his or her web browsers to accept or reject or delete the Cookies or notify the user when a Cookie is being set. A tracking “pixel” is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and allows for the collection of information regarding the use of the web page that contains the tracking pixel.  The Company may use third party ad servers to support tracking pixels and Cookies.  We may use Cookies for business purposes such as to help us recognize you as a customer, collect information about your use of the Site or collect information about your computer or other access devices. Or, we may use Cookies for regulatory purposes (i) ensure compliance with our Bank Secrecy Act (“BSA”) and anti-money laundering (“AML”) program (“BSA/AML Program”) and (ii) ensure that your account security has not been compromised by detecting irregular or suspicious account activities.

 Many web browsers provide options to allow you to stop accepting new cookies, or to disable existing cookies. Please be aware that if you disable the cookies on your computer you may not be able to use certain features of this website or other websites and disabling cookies may invalidate opt outs that rely on cookies to function.

 Server Log Information.  Our servers may automatically record information that your browser sends whenever you visit the Site.  This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Site, if any, and your geo-locational information.  We use this information to monitor and analyze how users use the Site, provide customer service and to maintain and improve the Site.

 Web Beacons.  We may employ third party tracking utility software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to Cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.  In short, clear gifs enable two websites to share information with one another.  We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.


“Do Not Track.” In compliance with California legislation, AB370, effective January 1, 2014, the Company’s practices in responding to “do not track” signals and collecting user information over time and across a network of websites when you visit the Site.  We honor the request of “do not track” signals sent by your browser when you visit the Site.  Additionally, the Company does not collect user information about your online activities over time and across different websites or authorize third parties to do so.



Our Site is not intended for use by children, especially those under thirteen (13) years of age.  No one under age 13 is allowed to use the Site, provide any personal information or receive our email distributions. We do not knowingly solicit or collect Personally Identifiable Information from children or teenagers under the age of 13.  If you believe that a minor has disclosed Personally Identifiable Information to us, please report this to us immediately by emailing:  info@medexinvestor.com.




We reserve the right to modify this Privacy Policy at any time, so please review it frequently.  You can determine if changes have been made by checking the Effective Date above. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this Privacy Policy, we will notify you here that it has been updated.  Your continued use of our Site following the posting of any changes to this notice means you accept such changes.




Residents of the State of California have the right to request certain details about how their information was shared with third parties during the preceding year for direct marketing purposes from companies that conduct business in California.  Alternately, a company can comply with the law by providing clear opt-out capability to users.  Med-X has elected to comply with the law by allowing California residents to opt-out of having their information shared with third parties for direct marketing purposes. To opt-out, please follow the process described above in Section 4.




If you have any questions that this Privacy Policy doesn’t address, please contact us at the information below. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via at info@medexinvestor.com and put ‘Privacy Policy’ in the subject line or by mail at:


Med-X, Inc.
Attn: Privacy Compliance
8236 Remmet Ave

Canoga Park, California, USA 91304